Working with Smooth-AI is as easy as talking to another person. You may simply type your messages in conversational language into the input box in the chat window.

If you are using a mobile device, or if the computer you are using has a microphone, you may enable automatic speech recognition by clicking on the microphone icon in the chat window. You can then speak in natural, conversational sentences to Smooth-AI.

You may plan your trip easily, starting by telling Smooth-AI how you want to travel, where you are traveling from and where you want to go, as well as the dates for each leg of your journey. For example, you can start planning a week-long trip from Chicago to London in April by asking Smooth-AI to show you the flights first:

I want to fly from Chicago to London, departing on April 2 and returning on April 9.

Smooth-AI will show you a list of flights for you to choose from in a scrollable tab.

Once you have chosen your flights, you can find hotels and/or homestays at each of your destinations by telling Smooth-AI

Show me accommodations

Smooth-AI will show you hotels and other accommodations in tabs next to the flights tab.

You can also ask Smooth-AI to recommend things to do and restaurants to dine at by telling Smooth-AI

Show me activities

Smooth-AI will then list of recommended activities for each day of your trip.

After logging in to Smooth-AI, simply tell it that you would like to fly from your starting city to your destination city and the dates that you would like to fly each leg of your journey. You can add specifics about your flights, like “round-trip”, “first class”, etc. Speak in conversational English - for example:

I would like to fly round trip from New York to London, departing on March 15 and returning on March 22.

Smooth-AI will ask you to confirm that you want to do flight booking. Once you confirm this, Smooth-AI will show a list of available flights to choose from. Depending on your destinations, multiple airlines and even multiple airports will be shown in the list. You can fine-tune the list by telling Smooth-AI your preferences, like your preferred airline, minimum layover times, number of layovers, departure times, ticket class, etc. You may also specify the number of persons traveling, and whether any of them are children.

Examples:

I prefer non-stop flights, and will be traveling with one adult and two children.

I prefer Delta Airlines, and want to fly first class.

I prefer morning departures.

Smooth-AI will then re-build the list of flights each time you add another preference.

Once you have told Smooth-AI your preferences, you can then scroll up and down the list of flights, selecting a flight for each leg of your trip with the “Choose offer” button. When the flights for all legs of your journey have been chosen, Smooth-AI will display a list of available prices for your trip from several agencies. Choose the one you like best by clicking on its “Purchase offer” button.

You can find hotels and/or homestays at each of your destinations by telling Smooth-AI

Show me accommodations

Smooth-AI will show you hotels and other accommodations in separate tabs next to the flights tab.

For each hotel in the list, you may click on the Map button to see exactly where the hotel is located, and the View button to see details about the hotel, including photos, a list of amenities, ratings, etc.

Once you have found the hotel that you like, you can click on one of the booking buttons in the View to choose the room type and price. You will then be taken to a site to complete your reservation.

You can request specific hotel amenities or features, and Smooth-AI will adjust the list of accommodations accordingly. Examples:

I prefer non-smoking hotels.

I need a pet-friendly hotel.

Show me hotels with a business center.

Yes, you may start either by finding flights and then finding hotels, or you can start by finding hotels, then finding flights to get you there. Smooth-AI keeps track of your travel dates as you switch between choosing flights and hotels.

You can email your itinerary simply by telling Smooth-AI to do so by typing or saying “Mail this itinerary to” followed by the email address. Example:

Mail this itinerary to support@smooth-ai.live

You can download a copy of your itinerary to your device by just typing or saying

Download this itinerary.

The usual file saving dialog for your device will appear, allowing you to chose the location that your itinerary file will be saved to. The itinerary file will be in HTML format, allowing you to view it with any web browser, or to easily open it in an editor.

You may pause your itinerary generation at any time, and exit Smooth-AI. Smooth-AI will automatically save your itinerary. When you log back in to Smooth-AI, you will be presented with a list of short summaries of all of your saved itineraries. To continue working on one, just click on the “Select the session above” button for your chosen itinerary.

If you give your itinerary a unique name, that name will appear at the beginning of the itinerary’s summary in the list of saved itineraries, making it even easier to choose the one you want. See the FAQ “How can I keep track of multiple itineraries” for instructions on how to name an itinerary.

You can give unique names to your itineraries to allow you to easily select them from the list of saved itineraries shown to you when you log in. Just tell Smooth-AI “Name this itinerary” and follow that with the name you want to use. For example:

Name this itinerary Boston2025

Yes, Smooth-AI can generate a list of things to do at your destinations, including visiting museums, cultural and natural landmarks, parks, plays and concerts, and restaurants for dinner. For each day, Smooth-AI will show recommendations for morning, afternoon and evening activities.

You can tell Smooth-AI your preferences for the types of activities you are interested in, or your restaurant preferences by saying things like:

Show me more museums

Plan for two full days visiting the Louvre

I prefer Italian cuisine

You can tell Smooth-AI your preferences for things like like ticket class, number of layovers, departure or arrival times and more. Examples:

I prefer non-stop flights.

Show me flights that depart in the morning.

I want to fly first class.

You can request to speak to a live agent by telling Smooth-AI

Speak to a live agent.

Your request will be queued up, and when an agent is available, a tone will sound, and buttons to mute your microphone or to disconnect from the live agent will appear in the lower left corner of the page. If no agent is available, you will be notified, and you can re-try at a later time by logging out, then logging back in and making the request as before.

You can start a new itinerary by telling Smooth-AI

Clear chat.

Smooth-AI will ask you to confirm that you really want to do this. Once you confirm, you can start creating your new itinerary.